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Will my pet have access to water?
Yes! All of our guest have access to water for the entire duration of their stay.
Should I bring my dogs food from home?
Yes! We provide bowls for both food and water and you provide food from home. Many dogs do not adjust well when their food changes. It is much easier on their tummies when they eat food from home. We can accommodate food that needs to be refrigerated or frozen, as well as wet food. Many people will bring add ins for their pets such as chicken broth or pumpkin. We do not have any issues adding things to your pets food. Please do not bring your big bag or bin from home. And please label all personal items from home.
Can I bring my dogs bed from home?
We provide beds for all of our guests. We use the Kuranda raised beds, they are a cot style bed. They are easy for us to move around and clean, and the best part is that they are virtually indestructible. You are welcome to bring a blanket from home for us to keep on their bed. We do get senior dogs, and understand the need for their beds. Please reach out to us if you feel more comfortable with us using your bed from home. All personal items from home are brought at the owners discretion and need to be labeled with your pets name. Bentley’s Ruff House is not responsible for damaged personal belongings.
My dog receives medication, can you administer medication?
Yes! We are able to administer medication, including insulin! All medication (over the counter and prescription) needs to be brought in the original packaging. If your pet might need something to take their pills please bring it. Examples: turkey meat, cheese, pill pockets, etc. If your pet takes medication, please reach out to us prior to bringing your pet for boarding. If your pet takes medication, it needs to be discussed prior to booking/drop off. Bentley’s Ruff House has the right to refuse service if you do not disclose medications prior to arrival.
Can I receive updates of my pet during their stay?
Yes! You can email us at bentleysruffhouse@gmail.com. Updates will not be automatically sent. We DO NOT allow live access to our security cameras. Please do not send a text message for updates, we will not reply to text messages.
Is there an outdoor area?
No, we are an all indoor facility. We have an area of artificial turf for pets to use the restroom on. With us being indoors, we are able to provide a temperature controlled environment.